Job description
Role descriptionA.Position OverviewPosition TitleExecutive/Senior ExecutiveDepartmentZone OperationsLevel/ BandExecutive/Sr. ExecutivesB.Role Summary (Please specify the few lines one the overall role expectation and delivery)Daily MIS supporting to the Branch for driving:oIssuanceoS2SoOpportunity analysis oCoordination with AOH-TOH on a regular basis for various MIS and other requirement if any required .oCoordination with other HO stakeholders for various MIS/Reports etc.oCollating of issuance related feedbacks on a regular basis from the stakeholders.oPreparing monthly dashboards/oPreparing presentation as and when required for review purposeC.Organizational RelationshipsReports to Senior Manager SupervisesNilD.Job DimensionsGeographic Area CoveredPan IndiaStakeholders InternalAll Ops, HR,IT etc ExternalVendorsE.Key Result Areas ( In Bullet points )oS2S Drive : Support the Branch team with daily S2S updatesoSupport the Branch with Opportunity analysis from walk in/OutcalloIssuance Drive : Track daily BOD pending details and share the same with all stakeholdersoCollate the feedback of resolve commitmentsoShare the EOD updates on NB Pending casesoBranch Mapping & Head count: share the mapping details with allied dept on a monthly basis or as and when there is a changeoOutcall data upload in Ubona every month post coordinating with HO S2S team.oPrepare monthly /YTD dashboardsoSurrender Retention: Provide assistance to Branches in coordination with HO BCT team if any requirementoAny other MISC MIS requirement as required by Sr.Management F.Competencies (Please add relevant competencies . Competencies to be filled as per the Competency dictionary only).Process Orientation 2.Customer & Consumer Engagement And Experience in a Hybrid World 2.Effective Communication 3.People Management 2.Attention To Details & Solution Orientation 1.Change Management 1oG Skills RequiredTechnicalBehavioral .EssentialDesiredInterpersonal skills.Communication skills.Creative thinking skills.Supervising/Leadership skills.Teamwork Skills.Influencing skills.Relationship Building skills.Decision making skills.H Incumbent CharacteristicsEssentialDesiredQualificationGraduationExperience2-3 Years in the area of MIS management